Ezoic is a popular platform that provides website optimization and monetization solutions to publishers. However, sometimes users may encounter an origin error while integrating Ezoic with their website. This error can disrupt the functionality of the site and prevent the proper functioning of Ezoic services. In this tutorial, we will guide you through the process of identifying and resolving the Ezoic origin error, ensuring that your website runs smoothly with Ezoic’s services.
Understanding the Ezoic Origin Error
The Ezoic origin error typically occurs when there is a problem connecting your website’s origin server with Ezoic’s infrastructure. It prevents the correct retrieval and rendering of content, leading to issues such as missing elements, broken functionality, or even complete site unavailability. This simply Occurs when your origin server isn’t providing your site to ezoic as expected or as to say Miscategorizing ezoic Ips.
Common Causes of Ezoic Origin Error
There are several potential causes for the Ezoic origin error, including:
- DNS misconfiguration: Incorrect DNS settings can prevent proper communication between your website and Ezoic’s servers.
- Cache and cookie conflicts: Cached data or cookies on your browser can interfere with the communication process.
- Firewall and security settings: Overly strict firewall or security settings may block Ezoic’s requests.
- Website configuration issues: Problems in the configuration of your website, such as incompatible plugins or conflicting settings, can trigger the origin error.
Troubleshooting Steps to Resolve Ezoic Origin Error:
Let’s go through the steps to troubleshoot and resolve the Ezoic origin error:
- WhiteListing Ezoic IPS at your root server:
This is so important if the origin error is caused by traffic miscategorization since the ezoic network is built on Amazon server and many hosts have them blacklisted on default. The first thing you should do to solve an origin error is to whitelist these IPS.
It can be done by Contacting your host to get this done: you copy the Ips list and send it over to your host contact and they get this done for you. The Ips 184.108.40.206
- Clearing Cache and Cookies:
Start by clearing the cache and cookies on your browser. Cached data or cookies may be causing conflicts with the Ezoic integration. Clearing them will ensure clean communication between your website and Ezoic. Instructions for clearing cache and cookies vary depending on the browser you use, so refer to the appropriate documentation or help resources for your specific browser.
- Reviewing DNS Settings:
Check your DNS settings to ensure they are correctly configured for Ezoic integration. You may need to add or modify DNS records provided by Ezoic. Contact Ezoic support or refer to their documentation to obtain the specific DNS settings required for your website. Make the necessary changes in your domain registrar or DNS management panel.
- Ensuring Correct Website Configuration:
Verify that your website’s configuration is compatible with Ezoic. Ensure that you have followed Ezoic’s integration guidelines correctly, such as adding the required code snippets or plugins. Double-check any custom settings or configurations that might conflict with Ezoic’s integration. Consult Ezoic’s documentation or support resources for detailed instructions on integrating with different website platforms (e.g., WordPress, Shopify, etc.).
- Checking Firewall and Security Settings:
Review your firewall and security settings to ensure that they are not blocking Ezoic’s requests. Sometimes, overly strict security measures can prevent the necessary communication between your website and Ezoic’s servers. Whitelist Ezoic’s IP addresses or domains in your firewall or security plugin settings. Consult with your hosting provider or system administrator if you’re unsure how to
modify these settings.
- Contacting Ezoic Support:
If the previous steps haven’t resolved the origin error, it’s time to reach out to Ezoic’s support team. Provide them with a detailed description of the issue you are facing, along with any error messages or relevant information. Ezoic’s support team is knowledgeable and responsive, and they will guide you through the troubleshooting process specific to your website setup.
Ezoic Community Forum: https://community.ezoic.com/
Testing and Verifying the Solution:
After implementing the suggested solutions, perform thorough testing to ensure that the Ezoic origin error has been resolved. Check your website’s pages, functionality, and Ezoic-integrated features. Test it on different browsers and devices to verify consistent performance. If the issue persists, contact Ezoic support again and provide them with detailed information about the steps you’ve taken and the results observed.
Additional Tips and Considerations:
- Keep your website and Ezoic integrations up to date. Regularly update your plugins, themes, and Ezoic code snippets to ensure compatibility and access to the latest features and bug fixes.
- Document any changes or modifications you make during the troubleshooting process. This record will be helpful if you need to revert any settings or provide information to support teams.
- Follow Ezoic’s official documentation and recommended practices for smooth integration and ongoing maintenance.
Resolving the Ezoic origin error is essential to ensure the smooth operation of your website and the optimal utilization of Ezoic’s services. By following the troubleshooting steps outlined in this tutorial, you can identify and resolve the most common causes of the origin error. Remember to reach out to Ezoic support for assistance if needed. With a systematic approach and proper communication, you’ll be able to address the origin error and enjoy the benefits of Ezoic’s optimization and monetization solutions for your website. You can contact Ezoic at the Community Forum https://community.ezoic.com/